Website terms

Website Terms

These terms explain the rules for using the CrewFill public website, agency directory and enquiry forms.

Last updated: 7 November 2026

1. About these terms

These Website Terms apply to your use of the CrewFill website including the agency directory and public enquiry forms. They do not replace any separate written service agreement, portal terms, data processing agreement or onboarding agreement that may apply if you become a CrewFill client or user.

2. About CrewFill

CrewFill provides role-specific dispatch software and operational support for UK staffing agencies across approved industries. The public website describes the service at a general level. Exact workflows, pricing, data handling, reporting and support arrangements are agreed separately with each agency.

CrewFill is not a recruitment agency, staffing agency or employment business and does not itself supply workers. CrewFill may record an agency's operational eligibility decisions and limited credential metadata, but it does not inspect or verify right-to-work evidence, identity documents, licences, qualifications, references or other compliance evidence. Worker supply, engagement, suitability, eligibility, credential and compliance checks, rates, payments and client invoicing remain the responsibility of the relevant staffing agency.

3. Website information

The content on this website is provided for general information only. We aim to keep it accurate and up to date, but we do not guarantee that it is complete, current, or suitable for your specific business process.

4. Demo and enquiry forms

When you submit a form, you confirm that the information you provide is accurate and that we may contact you about your enquiry. CrewFill is currently offered for the United Kingdom, and we may use the information in the form to understand your agency and arrange a relevant demonstration.

Submitting a form does not create a client relationship, staffing or worker-supply agreement, or obligation for CrewFill to provide services.

5. Portal and service use

If you are given access to a CrewFill portal, dashboard, worker interface or client interface, additional service, portal, onboarding or data-processing terms may apply.

You must only access information you are authorised to view. You must not misuse the website or a portal, share login credentials, attempt unauthorised access, interfere with security, or submit false, misleading or unlawfully obtained information.

Staffing agencies are responsible for ensuring that worker, assignment, attendance, operational-eligibility and credential information they enter is accurate, lawful and kept current.

Eligibility statuses, credential types, verification labels and expiry reminders displayed by CrewFill are administrative dispatch controls based on information recorded by the agency. They are not evidence that CrewFill has inspected a document, completed a legal check or approved a worker for work.

6. Intellectual property

The CrewFill name, website design, copy, structure, workflows, and other materials are owned by us or licensed to us. You may view this website for normal business evaluation, but you must not copy, resell, scrape, reproduce, or commercially exploit the site content without written permission.

7. Third-party links and services

This website may link to third-party websites or use third-party services such as hosting, fonts, email, forms, analytics, or infrastructure providers. We are not responsible for third-party websites or their content.

8. Availability

We may update, suspend, withdraw, or change the website at any time. We do not guarantee uninterrupted access to the website.

9. Liability

Nothing in these terms limits liability where it would be unlawful to do so. Subject to that, we are not responsible for business interruption, loss of profits, loss of data, indirect losses, or decisions made solely from public website content.

10. Governing law

These Website Terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction over disputes relating to these Website Terms.

11. Contact

Questions about these terms can be sent through the contact or demo form on this website.

12. Agency directory use

The directory helps employers discover and contact staffing agencies. A basic directory listing is separate from a CrewFill software subscription. Searching, creating an account or submitting a listing does not create a worker-supply agreement or a paid software subscription.

Agency availability, suitability, checks, worker engagement, rates, payment and staffing contracts are agreed directly with the relevant agency. A listing, publication review or agency-managed label is not an endorsement, a verification of professional credentials or a guarantee of service.

Listings may contain agency-supplied information or public business facts reviewed for publication. An unclaimed listing is not managed by the agency. Agency-managed means that editing access was granted after an ownership review; proposed public changes still require review.

You must be authorised to represent an agency when submitting its profile or claiming editing access, and must have the right to publish the information you supply. Do not submit confidential worker data, identity documents, misleading claims or material copied without appropriate rights.

Verification codes confirm access to an email address, not authority over a business. Claims, corrections and removals are assessed separately. We may refuse, return for changes, restrict or withdraw a listing to address accuracy, authority, rights, security or legal concerns. A request does not automatically change a public listing or confer ownership.

Directory privacy requests and concerns can be sent to info@crewfill.io. Nothing in these terms removes rights or liabilities that cannot lawfully be excluded.